Shipping rules for ordered goods

Orders are usually processed within 5 working days from the date of payment. In Poland the goods are shipped via DPD Polska sp. z o.o. (DPD classic shipment). The cost of prepaid domestic shipping is 11.40 PLN. The cost of shipment for pickup parcels is 16.00 PLN.
Shipping to other European Union countries is carried out through DPD Polska sp. Z o.o. The cost of international shipping is:
Czech Republic, Germany(1), Hungary, Lithuania, Slovakia
Latvia, Estonia, France, the Netherlands, Belgium, Austria, Luxembourg, Denmark, Slovenia, the United Kingdom and Northern Ireland, Portugal, Ireland, Spain(2)
Croatia, Romania, Finland, Bulgaria, Sweden, Greece, Italy(3)
(1) Area supplement and customs clearance in the amount of EUR 50 applies to the municipality of Büsingen.
(2) Does not include the Canary Islands as well as Ceuta and Melilla.
(3) DPD does not deliver parcels to the Vatican and San Marino; zone surcharge and customs clearance in the amount of 100 EUR applies to Livigno and Campione d'Italia.

For orders over 100 EURO, no shipping fee is charged (does not apply to international shipments).
The packaging fees are included in the shipping costs. We recommend purchasing several products in one basket to avoid duplication of transport costs. We can not group two separate orders, therefore shipping costs are added to each order separately.
The products for shipping are always carefully packed to shelter them from being damaged. However after receiving the parcel, please check if the package has not been damaged and the goods are intact.

Delivery and shipment status

You can check the current status of the order:
• If you have created an account during the order - you may check the status after logging in.
• If you haven't created an account - check the status of the order without logging in by entering the order number and your e-mail address.